Frequently Asked Questions
Quick answers about service windows, pricing, brands, and warranties from Blackhawk Appliance Repair.
Do you offer same-day appliance repair in Rockford?+
Yes. Call before noon and we'll book a same-day window across Rockford and most of Winnebago County. After noon we'll usually get you the next morning.
How much does a diagnostic cost?+
A flat diagnostic fee covers the trip and the diagnosis. If you approve the repair, the diagnostic is waived and rolled into the flat-rate price.
What brands do you service?+
Whirlpool, GE, LG, Samsung, KitchenAid, Maytag, Frigidaire, Bosch, Sub-Zero, Wolf, Viking, Thermador, Electrolux, Amana, Kenmore, JennAir, Speed Queen, Fisher & Paykel, Miele, Dacor — see /brands.
Do you guarantee the work?+
Yes. Every repair carries a 60-day written warranty on labor and the parts we install.
Are your technicians licensed and insured?+
Yes — every Rockford technician is licensed, background-checked, and insured. We're family-owned and our crew lives here.
Where exactly are you located?+
Blackhawk Appliance Repair is at 4724 E State St, Suite B, Rockford, IL 61108. Phone (815) 555-0184.
Do you fix commercial appliances?+
Light-commercial kitchens (cafés, salons, small restaurants) — yes. Heavy-commercial like restaurant walk-in coolers — call us and we'll tell you honestly if it's in our wheelhouse.
What's the best way to book?+
Fastest is a call: (815) 555-0184. You can also use the /contact page form — we reply within an hour during business hours.
Question not on the list? Call (815) 555-0184 or hit the contact page.
Broken appliance? We can be there today.
Call before noon and a Rockford technician rolls to your door the same afternoon. Honest diagnostic, flat-rate repair, 60-day warranty.